Frequently Asked Questions

View answers to our most frequently asked questions below.

  • Company Overview

    • How do you differentiate from them your competitors?

      PEKO differs from the traditional Contract Manufacturing and Product Development companies in four ways. Our extensive vertical integration allows us to manufacture critical to function components and most of the mechanical parts and subsystems on-site at PEKO. Secondly, our uniquely experienced project management team is tailored to high volume production requirements or traditional “one-of-a-kind systems”. Thirdly, our product development team includes mechanical and electrical engineering and design capabilities. Lastly, we have incorporated a robust method of providing quality at the component level, the subsystem assembly and the final integration phases of the equipment build, avoiding costly and time-consuming debug time at startup and installation. This strategy provides our customers a comprehensive solution.


    • How much manufacturing space do you have and where is it located?

      Our complex is comprised of 300,000 square feet of air conditioned space located in Rochester, N.Y.


    • Can you transfer files via FTP site.

      Yes, PEKO has FTP capabilities for large file uploads such as BOMs, prints and models.


    • What types of materials does your company have experience with?

      Aluminum, Stainless Steel, Carbon Steel, Bronze, brass, nickel alloys, titanium, sheet metal, sampling of plastics and chemicals.


  • Development/Engineering

    • What is your policy on design control? I.e. Process standards, code and configuration management.

      The organization maintains policies and procedures to control the design of product in-accordance-with ISO 9001:2000 as well as several other FDA Design Guidance requirements dependent on contract specifics. The organization has developed an internal design standard based on best practices of world class providers commensurate with program needs and expectations inclusive of design inputs and outputs. A focused approach centered on critical parameter identification and control throughout the design process ensures robust solutions. Procedures are also maintained to control configuration management as applicable, the extent and control details are developed at the time of tender and tailored to program and customer needs.


    • Have you done project work starting with R&D through manufacturing?

      PEKO has completed numerous development projects beginning with R&D and progressing through to commercialization and realization process. These products include; Breast X-ray CT system, semiconductor placement system, flexographic developer system, Vapor mitigation system, Optics Polishing System, 400 Kw Fuel Cell Enclosure. All of these projects included a development phase coupled with a product commercialization including regulatory review and certification.


    • Describe your engineering development capabilities.

      Our engineering development capabilities focus heavily on the commercialization of a product or process. Peko does not have, nor desire to have, any products of our own allowing our customers to benefit from and protect all intellectual property produced at Peko. Our customers typically focus R/D resources on the core science while our engineering provides the execution side of the technology. In summary, our capabilities include solid electrical and mechanical design, software, pneumatic, hydraulic, software, manufacturing, life testing, and DOE, FMEA, FEA, regulatory, etc.


    • Do you provide consulting engineering services?

      Yes, with our partner customers we provide engineering on a consistent basis.


    • Describe your design engineering skills and areas of discipline.

      Mechanical, Electrical, Software, Pneumatics, Temperature Control, Robotics, Motion Control, Reliability, Value Engineering


    • Describe your documentation/configuration control system?

      Our document control is handled through our main server (RAID5 protection) with each project having predetermined directory structure including permission assignments. Drawing format (borders, numbering, etc.) is dictated by our customer’s format. PEKO will produce all final drawings in the client format for delivery. Revision levels are tracked with form, fit, and function used as the driver to roll part numbers. Configuration control is handled through an ECR/ECN process with matrix deployment tags in some cases. Document security is controlled Microsoft Active Directory. There are two forms of server protection. 1) Redundancy - all critical servers are imaged to a secondary data center daily with multiple restore points. 2) Backup – all critical servers are backed up to a dedicated network repository daily with multiple restore points.


    • Is it your practice to provide annotated coded software?

      Peko provides ALL of our software packages in fully annotated form with ALL source code. Peko does not have any software products and regularly trains our customers to become the software experts for the application at hand.


    • Describe your experience designing and manufacturing products to meet global safety and regulatory requirements: CE, UL/CSA, FCC, etc.?

      Yes, we have completed regulatory reviews for CE, ROHS, TUV, ITAR, UL, CSA, ETL, CDRH, FC1, NSF and others successfully. In most cases our designs pass review first time due to our early regulatory review process


    • Can you design, manufacture, and test for European, Asian, and North American voltage/frequency?

      Yes, we have designed for 50 Hz applications and have a 100 Kw diesel generator at PEKO to provide European power currently set for 400VAC 50 Hz. Other levels are easily achieved with this generator set.


    • What is your design for safety protocol/process?

      We perform regular safety reviews of all of our systems and employ FMEA and FEA methods to insure safety concerns are addressed. We interface with several regulatory agencies (ETL, UL, TUV, etc.) during the design phase to alleviate barriers early in the program.


    • Does the client retain ownership of the design, documentation, and of the manufacturing rights of anything developed during any contracted work?

      PEKO does not have its own products and there are no intentions of developing any. All IP remains the property of our customers with NDAs covering all our customer relationships. With Rochester being our only location, all work will remain under US patent protection. PEKO employees have been named on some patents as co-inventors per our client’s choice.


  • Manufacturing Capabilities

  • Quality

    • Quality Overview

      PEKO considers our quality systems to be one the most important competencies within our capabilities. We continue a relentless pursuit to review an improve practices to insure world-class standards are achieved across all programs. We are surveyed and audited over 20 times per year by our various customers and have been found to exceed our customer’s standards. In many cases our customers adopt and request training in our methods. We welcome the opportunity to review this aspect of business with you at any time.


    • What ISO certifications do you have?

      PEKO is ISO 9001:2000 certified since 1996, ISO 13485:2003 for medical devices, and AS-9100: 2004 for aerospace.


    • Does your Company have a Quality Manual?

      Yes. PEKO’s Quality Manual is versatile in that it’s content and ideology conforms to multiple international quality standards (i.e. ISO 9001:2000, ISO 13485:2003, AS9100:2004) and details PEKO’s QMS processes.


    • Describe how you measure your quality performance?

      Quality performance metrics are determined by senior management and are identified within each quality manual process map. Dependent on the process and pre-determined intervals (i.e. quarterly, monthly), process owners collect this data and forward completed reports to the management representative for review by senior management team members during monthly management reviews.